FAQs and Policies

Shipping Policies

DOMESTIC SHIPMENTS

Shipping within the United States is complimentary. Jewelry is sent 2-3 day with insurance. A signature is required on all pieces over $500. Client is responsible for return shipping costs in the event of an exchange as outlined in Christopher Taylor Timberlake’s Exchange Policy.

Special instructions for delivery? Leave us an order note.

INTERNATIONAL SHIPMENTS

Import fees on international shipments are NOT included in the shipping cost. Any duties, taxes, and fees associated with delivery will be due to the collecting agent directly upon receipt. Refused deliveries will not be refunded.

Exchange Policy

 CHRISTOPHER TAYLOR TIMBERLAKE FINE ART JEWELRY

EXCHANGE POLICY

All unaltered, unworn jewelry purchased from in-stock inventory may be exchanged for full store credit if returned to the store within 30 calendar days from the date of pick up, or from the date the shipment is received. Exchanges past 30 calendar days will not be accepted. Shipping costs will not be credited. Custom orders (one of a kind) and special orders (made to order) are non-refundable, non-exchangeable and may only be canceled or altered within seven (7) days of being placed.

Terms and Conditions of Sale

CHRISTOPHER TAYLOR TIMBERLAKE LLC

TERMS AND CONDITIONS OF SALE

[Effective September 1, 2014]

These Terms and Conditions of Sale (“Agreement”) apply to all orders and purchases of jewelry (“Product”), including but not limited to sales by Internet, telephone, and in-studio, from Christopher Taylor Timberlake LLC (“Artist”). By placing an order for Product, the buyer (“Client”) accepts and agrees to be bound to the terms and conditions of this Agreement. Continue reading…

Caring For Your Jewelry

CHRISTOPHER TAYLOR TIMBERLAKE FINE ART JEWELRY

PRODUCT CARE INSTRUCTIONS

To prolong the life of your fine jewelry and protect it from damage, we recommend the following care: Continue reading…

Ring Sizing Tips

We highly recommend visiting at least two to three reputable jewelers to have your finger sized. They should use standard fit sizers, and they should agree on the size. It is also important to tell the jewelers how wide your ring will be since width is a determining factor in sizing.

Meteorite rings and rings with inlay cannot be re-sized.